General Terms and Conditions

General Terms and Conditions

dekoracija

I. GENERAL PROVISIONS

ARTICLE 1

The General Terms and Conditions of business of Vows by Darja (hereinafter referred to as the “Terms and Conditions”) govern the general terms and conditions of business with the client of the services advertised on the website www.vowsbydarja.com (hereinafter referred to as the “services”), which has been set up and whose services are provided by the business entity ITAKA, Darja Pretnar s.p., Sebenjska cesta 12, 4260 Bled, VAT ID: SI94869952 (hereinafter referred to as the “service provider”).

The Terms and Conditions apply to any order of services or any agreement for the provision of services. The Terms and Conditions are available to the customer on the website at the time of booking the services.

The Terms and Conditions shall complement the terms of the agreement between the parties and shall have the same effect and validity as that of the agreement. In the event of discrepancies between the Terms and Conditions and the specific agreement between the parties, the latter shall apply. The Terms and Conditions applicable to a particular service shall always be those in force at the time of booking the service or at the time of the conclusion of the agreement for that service.

ARTICLE 2

The aim of the agreement between the service provider and the client is the provision of the agreed services and the payment for the services rendered. For this purpose, the service provider and the client shall actively cooperate and act diligently and with due care.

I. GENERAL PROVISIONS

ARTICLE 1

The General Terms and Conditions of business of Vows by Darja (hereinafter referred to as the “Terms and Conditions”) govern the general terms and conditions of business with the client of the services advertised on the website www.vowsbydarja.com (hereinafter referred to as the “services”), which has been set up and whose services are provided by the business entity ITAKA, Darja Pretnar s.p., Sebenjska cesta 12, 4260 Bled, VAT ID: SI94869952 (hereinafter referred to as the “service provider”).

The Terms and Conditions apply to any order of services or any agreement for the provision of services. The Terms and Conditions are available to the customer on the website at the time of booking the services.

The Terms and Conditions shall complement the terms of the agreement between the parties and shall have the same effect and validity as that of the agreement. In the event of discrepancies between the Terms and Conditions and the specific agreement between the parties, the latter shall apply. The Terms and Conditions applicable to a particular service shall always be those in force at the time of booking the service or at the time of the conclusion of the agreement for that service.

ARTICLE 2

The aim of the agreement between the service provider and the client is the provision of the agreed services and the payment for the services rendered. For this purpose, the service provider and the client shall actively cooperate and act diligently and with due care.

II. BOOKING AND PAYMENT FOR THE SERVICES

ARTICLE 3

The preparation for and execution of a wedding ceremony, vow renewal ceremony, or any other agreed services provided by the service provider for a fee of an agreed amount, shall include:

  • an introductory meeting related to the provision of the service according to the agreement or the service package chosen by the client;
  • the introductory meeting is generally conducted online, via platforms such as Zoom or Teams, but may also be conducted in person. If the meeting is held in person and takes place at a location more than 30 km away from the service provider’s headquarters (Bled, Slovenia), the service provider shall charge travel expenses (0,37 EUR per kilometre if using a personal vehicle; for other types of transport, this shall be calculated according to the proven costs) and, if applicable, the cost of the standard local accommodation for overnight stays;
  • reachability by e-mail or, exceptionally, by telephone;
  • presentation of possible options for the provision of the service in line with the expressed wishes of the client;
  • timely arrival at the event location, viewing of the venue and execution of the ceremony or the agreed service;

ARTICLE 4

The client agrees to pay the service provider the agreed fee for the performance of the services referred to in Article 3, to be paid at least 5 days before the date of the wedding or other relevant event.
All payments shall be made to the bank account indicated on the invoice issued by the service provider.

Failure to pay the fee within the time limit set out above shall result in the termination of the service agreement.

ARTICLE 5

The client agrees to send answers to the questions requested by the service provider no later than 30 days prior to the date of the ceremony via e-mail. These answers are necessary for the service provider to prepare the ceremony script or to perform any other service requested. To preserve the element of surprise at the ceremony itself, the service provider may provide the client with a draft or summary of the speech, but not with the finalised version of the speech.

ARTICLE 6

The service provider performs the work with due care and with high professional standard. In the event of any unforeseeable circumstances or contingencies, the service provider adapts to these and carries out the ceremony to the best of their ability at the time. Throughout this process, the service provider always takes into account the wishes of the client. In the event that the service provider is unable to perform the agreed-upon services on the agreed-upon date due to unforeseen personal reasons, the service provider shall arrange for a suitable replacement.

ARTICLE 7

The client is responsible for immediately communicating any perceived errors or deficiencies in the work performed by the service provider. Due to the nature of services provided where corrections are not possible, the service provider will not consider any subsequent comments or complaints.

II. BOOKING AND PAYMENT FOR THE SERVICES

ARTICLE 3

The preparation for and execution of a wedding ceremony, vow renewal ceremony, or any other agreed services provided by the service provider for a fee of an agreed amount, shall include:

  • an introductory meeting related to the provision of the service according to the agreement or the service package chosen by the client;
  • the introductory meeting is generally conducted online, via platforms such as Zoom or Teams, but may also be conducted in person. If the meeting is held in person and takes place at a location more than 30 km away from the service provider’s headquarters (Bled, Slovenia), the service provider shall charge travel expenses (0,37 EUR per kilometre if using a personal vehicle; for other types of transport, this shall be calculated according to the proven costs) and, if applicable, the cost of the standard local accommodation for overnight stays;
  • reachability by e-mail or, exceptionally, by telephone;
  • presentation of possible options for the provision of the service in line with the expressed wishes of the client;
  • timely arrival at the event location, viewing of the venue and execution of the ceremony or the agreed service;

ARTICLE 4

The client agrees to pay the service provider the agreed fee for the performance of the services referred to in Article 3, to be paid at least 5 days before the date of the wedding or other relevant event.
All payments shall be made to the bank account indicated on the invoice issued by the service provider.

Failure to pay the fee within the time limit set out above shall result in the termination of the service agreement.

ARTICLE 5

The client agrees to send answers to the questions requested by the service provider no later than 30 days prior to the date of the ceremony via e-mail. These answers are necessary for the service provider to prepare the ceremony script or to perform any other service requested. To preserve the element of surprise at the ceremony itself, the service provider may provide the client with a draft or summary of the speech, but not with the finalised version of the speech.

ARTICLE 6

The service provider performs the work with due care and with high professional standard. In the event of any unforeseeable circumstances or contingencies, the service provider adapts to these and carries out the ceremony to the best of their ability at the time. Throughout this process, the service provider always takes into account the wishes of the client. In the event that the service provider is unable to perform the agreed-upon services on the agreed-upon date due to unforeseen personal reasons, the service provider shall arrange for a suitable replacement.

ARTICLE 7

The client is responsible for immediately communicating any perceived errors or deficiencies in the work performed by the service provider. Due to the nature of services provided where corrections are not possible, the service provider will not consider any subsequent comments or complaints.

III. PERSONAL DATA PROTECTION POLICY:

ARTICLE 8

The service provider will, for the purpose of providing the agreed-upon services, collect, process, and use the client’s personal information in accordance with the Personal Data Protection Act.
The client consents to the processing and publication of photographs, which have been provided by the client or authorised third party (e.g. photographer, videographer), on the service provider’s website. The client can, at any time, withdraw consent to the processing of such photographs and their publication, by contacting the service provider via regular mail or current e-mail.

The service provider will not disclose personal data to third parties or use them for purposes other than those specified in this article.

III. PERSONAL DATA PROTECTION POLICY:

ARTICLE 8

The service provider will, for the purpose of providing the agreed-upon services, collect, process, and use the client’s personal information in accordance with the Personal Data Protection Act.
The client consents to the processing and publication of photographs, which have been provided by the client or authorised third party (e.g. photographer, videographer), on the service provider’s website. The client can, at any time, withdraw consent to the processing of such photographs and their publication, by contacting the service provider via regular mail or current e-mail.

The service provider will not disclose personal data to third parties or use them for purposes other than those specified in this article.

IV. WITHDRAWAL FROM THE SERVICE AGREEMENT

ARTICLE 9

The client may withdraw from the service agreement at any time.

If the client has already paid the fee for the provision of services, the paid amount will be refunded, except in the case when the cancellation has been made less than 7 days prior to the event date. In the event of a last-minute cancellation (7 days prior or less) the service provider reserves the right to retain the paid fee.

The service provider may withdraw from the service agreement after failed communication attempts with the client or when the communication with the client is ineffective or inadequate to such an extent that the service provider is unable to perform the agreed-upon services to a satisfactory standard. In this case, if the payment for agreed-upon services has already been made, the service provider reserves the right to retain the payment fee.

The service provider and the client can terminate the service agreement by mutual agreement.

ARTICLE 10

The relationship regarding the provision of services is governed by Slovene law. 

ARTICLE 11

If any provision of these Terms and Conditions is or becomes, in whole or in part, legally invalid or unenforceable, the legal validity of all other provisions shall not be affected. The legally invalid or unenforceable provision shall be replaced by one that is closest in its content and intent.

IV. WITHDRAWAL FROM THE SERVICE AGREEMENT

ARTICLE 9

The client may withdraw from the service agreement at any time.

If the client has already paid the fee for the provision of services, the paid amount will be refunded, except in the case when the cancellation has been made less than 7 days prior to the event date. In the event of a last-minute cancellation (7 days prior or less) the service provider reserves the right to retain the paid fee.

 

The service provider may withdraw from the service agreement after failed communication attempts with the client or when the communication with the client is ineffective or inadequate to such an extent that the service provider is unable to perform the agreed-upon services to a satisfactory standard. In this case, if the payment for agreed-upon services has already been made, the service provider reserves the right to retain the payment fee.

The service provider and the client can terminate the service agreement by mutual agreement.

ARTICLE 10

The relationship regarding the provision of services is governed by Slovene law. 

ARTICLE 11

If any provision of these Terms and Conditions is or becomes, in whole or in part, legally invalid or unenforceable, the legal validity of all other provisions shall not be affected. The legally invalid or unenforceable provision shall be replaced by one that is closest in its content and intent.

V. THE VALIDITY OF THE SERVICE AGREEMENT AND THE TERMS AND CONDITIONS

ARTICLE 12

The Terms and Conditions are published on the website www.vowsbydarja.com. By entering into a service agreement with the service provider, the client declares that they have read and understood the Terms and Conditions of business.

The service provider reserves the right to update and amend the Terms and Conditions at any time.

The Terms and Conditions of business have been approved by Darja Pretnar, the owner of the business entity ITAKA, Darja Pretnar s.p., on 01.04.2024.

V. THE VALIDITY OF THE SERVICE AGREEMENT AND THE TERMS AND CONDITIONS

ARTICLE 12

The Terms and Conditions are published on the website www.vowsbydarja.com. By entering into a service agreement with the service provider, the client declares that they have read and understood the Terms and Conditions of business.

The service provider reserves the right to update and amend the Terms and Conditions at any time.

The Terms and Conditions of business have been approved by Darja Pretnar, the owner of the business entity ITAKA, Darja Pretnar s.p., on 01.04.2024.

Dreaming of a wedding ceremony as unique as your
love story?

Dreaming of a wedding ceremony as unique as your
love story?